---
title: Create Support
description: Create Support
---

[Skip to content](https://support.create.fit#main-content)

English - United Kingdom

Show submenu for translations

[![horizontal black@2x](https://4672799.fs1.hubspotusercontent-na1.net/hub/4672799/hubfs/horizontal%20black@2x.png?width=200&height=35&name=horizontal%20black@2x.png)](https://support.create.fit/?hsLang=en-gb)

Open main navigation

Close main navigation

- English - United Kingdom
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

### [FAQs](https://support.create.fit/faqs?hsLang=en-gb)

- [How do I get feedback on my work?](https://support.create.fit/how-do-i-get-feedback-on-my-work?hsLang=en-gb)
- [How long do I have to complete my course?](https://support.create.fit/how-long-do-i-have-to-complete-my-course?hsLang=en-gb)
- [What happens if I don’t finish before the deadline?](https://support.create.fit/what-happens-if-i-dont-finish-before-the-deadlinev?hsLang=en-gb)
- [Will there be any practical assessments?](https://support.create.fit/will-there-be-any-practical-assessments?hsLang=en-gb)
- [What happens if I fall behind or take a break?](https://support.create.fit/what-happens-if-i-fall-behind-or-take-a-break?hsLang=en-gb)

[See more](https://support.create.fit/faqs?hsLang=en-gb)

### [Course Access & Progress](https://support.create.fit/course-access-progress?hsLang=en-gb)

- [I can’t access the course platform, how do I fix this?](https://support.create.fit/i-cant-access-the-course-platform-how-do-i-fix-this?hsLang=en-gb)
- [Can I extend my course duration?](https://support.create.fit/can-i-extend-my-course-duration?hsLang=en-gb)
- [How do I log in to the learning platform?](https://support.create.fit/how-do-i-log-in-to-learnworlds?hsLang=en-gb)
- [Where can I find my learner resources or workbooks?](https://support.create.fit/where-can-i-find-my-learner-resources-or-workbooks?hsLang=en-gb)

[See more](https://support.create.fit/course-access-progress?hsLang=en-gb)

### [Tutor & Learner Support](https://support.create.fit/tutor-learner-support?hsLang=en-gb)

- [Can I get more practical support for my video assessments?](https://support.create.fit/can-i-get-more-practical-support-for-my-video-assessments?hsLang=en-gb)
- [How do I get tutor support?](https://support.create.fit/how-do-i-book-tutor-support-or-mentoring?hsLang=en-gb)
- [What support is included in my course?](https://support.create.fit/what-support-is-included-in-my-course?hsLang=en-gb)
- [I feel unsupported, how do I get help?](https://support.create.fit/i-feel-unsupported-how-do-i-get-help?hsLang=en-gb)

[See more](https://support.create.fit/tutor-learner-support?hsLang=en-gb)

### [Assessment & Submissions](https://support.create.fit/assessment-submissions?hsLang=en-gb)

- [Where do I upload my assessments?](https://support.create.fit/where-do-i-upload-my-assessments?hsLang=en-gb)
- [How do I resubmit my work after referral?](https://support.create.fit/how-do-i-resubmit-my-work-after-referral?hsLang=en-gb)
- [Why did I get referred when I thought I passed?](https://support.create.fit/why-did-i-get-referred-when-i-thought-i-passed?hsLang=en-gb)
- [Do I have to record all sets or just one for my gym induction video?](https://support.create.fit/do-i-have-to-record-all-sets-or-just-one-for-my-gym-induction-video?hsLang=en-gb)
- [What format should my programme or lesson plan be in?](https://support.create.fit/what-format-should-my-programme-or-lesson-plan-be-in?hsLang=en-gb)

[See more](https://support.create.fit/assessment-submissions?hsLang=en-gb)

### [Certificates and Completion](https://support.create.fit/certificates-and-completion?hsLang=en-gb)

- [How do I get my certificate?](https://support.create.fit/how-do-i-get-my-certificate?hsLang=en-gb)
- [Why haven’t I received my certificate yet?](https://support.create.fit/why-havent-i-received-my-certificate-yet?hsLang=en-gb)
- [Can I get a copy of my certificate for a previous course?](https://support.create.fit/can-i-get-a-copy-of-my-certificate-for-a-previous-course?hsLang=en-gb)
- [Do I need to complete all tasks before certification?](https://support.create.fit/do-i-need-to-complete-all-tasks-before-certification?hsLang=en-gb)

[See more](https://support.create.fit/certificates-and-completion?hsLang=en-gb)

### [Payments & Account](https://support.create.fit/payments-account?hsLang=en-gb)

- [How do I change my email address or personal details?](https://support.create.fit/how-do-i-change-my-email-address-or-personal-details?hsLang=en-gb)
- [Can I spread the extension payment over instalments?](https://support.create.fit/can-i-spread-the-extension-payment-over-instalments?hsLang=en-gb)
- [What happens if I want to switch to a different course?](https://support.create.fit/what-happens-if-i-want-to-switch-to-a-different-course?hsLang=en-gb)
- [How do I update my payment details or check my balance?](https://support.create.fit/how-do-i-update-my-payment-details-or-check-my-balance?hsLang=en-gb)
- [Can I pay off my balance early?](https://support.create.fit/can-i-pay-off-my-balance-early?hsLang=en-gb)

[See more](https://support.create.fit/payments-account?hsLang=en-gb)

### [Pilates](https://support.create.fit/pilates?hsLang=en-gb)

- [Can I start teaching Pilates while I am still training?](https://support.create.fit/can-i-start-teaching-pilates-while-i-am-still-training?hsLang=en-gb)
- [Can I take part in the Mat or Reformer Pilates course if I am pregnant or recently postnatal?](https://support.create.fit/can-i-take-part-in-the-mat-or-reformer-pilates-course-if-i-am-pregnant-or-recently-postnatal?hsLang=en-gb)
- [I want to teach Reformer Pilates but I do not have Level 3 Mat. What can I do?](https://support.create.fit/i-want-to-teach-reformer-pilates-but-i-do-not-have-level-3-mat.-what-can-i-do?hsLang=en-gb)
- [What happens if my Pilates assignment work is referred?](https://support.create.fit/what-happens-if-my-pilates-assignment-work-is-referred?hsLang=en-gb)
- [What happens if my Pilates practical teaching is referred?](https://support.create.fit/what-happens-if-my-pilates-practical-teaching-is-referred?hsLang=en-gb)

[See more](https://support.create.fit/pilates?hsLang=en-gb)

### [General](https://support.create.fit/general?hsLang=en-gb)

[See more](https://support.create.fit/general?hsLang=en-gb)

- Home
- Products
- Pricing
- Blog
- Company

[![horizontal black@2x](https://4672799.fs1.hubspotusercontent-na1.net/hub/4672799/hubfs/horizontal%20black@2x.png?width=190&height=33&name=horizontal%20black@2x.png "horizontal black@2x")](http://create.fit)

Copyright © 2025, Create PT