Can I get a copy of my certificate for a previous course?
Yes — we can resend your e-certificate for free, or reissue a physical copy for a small fee.
If you’ve previously completed a course with us and need another copy of your certificate, we’ll be happy to help. You can request either a digital (e-certificate) or a physical certificate depending on your needs.
To request a copy:
-
Click the chatbot in the bottom corner and type “Speak to a human.”
-
Let our team know which course you completed and whether you’d like a digital or physical copy.
-
We’ll verify your course records and confirm delivery details.
Here’s how certificate copies are issued:
-
E-certificate: Resent free of charge to your registered email.
-
Physical certificate: Re-issued for a £20 fee to cover printing and postage.
💡 Tip: If you’ve recently changed your name or address, mention this when you contact us so your new certificate details are accurate.