---
title: How should I approach my client consultation video?
description: Your consultation video should feel like a guided conversation where you gather information, complete two measurements, and set SMART goals.
---

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1. [Create Support](https://support.create.fit/?hsLang=en-gb)
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# How should I approach my client consultation video?

## Treat your consultation as a professional but natural conversation — the goal is to demonstrate your ability to build rapport, gather information, and plan effectively.

Your client consultation video is your opportunity to show how you communicate, assess, and plan as a personal trainer. It’s not about memorising a script — it’s about creating a genuine, guided conversation that helps you learn about your client and design a safe, effective programme tailored to their goals.

#### **During your consultation, you should:**

1. **Introduce yourself** and explain the purpose of the session, including what you’ll cover.
2. **Build rapport** — put your client at ease and make the environment feel relaxed but professional.
3. **Discuss your client’s background:**
   
     - Training history, experience level, and previous injuries.
     - Goals, preferences, and potential barriers to exercise.
     - Lifestyle factors such as work patterns, sleep, stress, and nutrition.
4. **Take at least two physical measurements**, such as:
   
     - Resting heart rate
     - Blood pressure
     - Weight or height
     - Body composition (if appropriate)
5. **Set 1–2 SMART goals** (Specific, Measurable, Achievable, Relevant, and Time-bound) that will guide their 12-week programme.
6. **Summarise next steps** and confirm that your client understands and agrees with the plan.

#### **Before recording:**

- Review the **consultation paperwork** and **assessment criteria** so you know exactly what must be demonstrated.
- **Practise** your flow a few times until it feels natural and confident.
- Check that your **camera captures both you and your client** clearly, and that audio is easy to hear.

There’s no pressure to get it perfect the first time — if your consultation is referred, you can **resubmit as many times as needed**, with detailed tutor feedback to guide your improvements.

💡 **Tip:** Think of the consultation as a coaching moment, not an interview. Show empathy, curiosity, and professionalism — these qualities matter just as much as ticking off the criteria. 

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