I can’t edit a task document, what should I do?
If your task document opens in view-only mode, download it first — then you’ll be able to edit and complete it.
Some workbooks and templates open in a view-only format to protect the original version. You’ll just need to download your own copy before you can start typing or filling it out.
Here’s how to do it:
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Open the workbook or task document from your course materials.
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Click File → Download.
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Choose your preferred format — Word (.docx) is recommended, but you can also use PDF or Google Docs if you prefer.
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Save the file to your computer or device.
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Open your saved copy and type directly into it to complete your answers or plans.
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When finished, upload your completed version back to the assessment platform in the relevant task area.
💡 Tip: Always keep a backup copy of your completed work saved locally or in cloud storage (like Google Drive or Dropbox) — it’s a good habit for future reference and peace of mind.