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What if I can’t afford my extension or payments right now?

We understand that circumstances can change — our team is here to help you find a flexible solution.

If you’re struggling to afford your extension or course payments, please don’t worry. We know that life events and financial situations can shift, and our goal is to help you stay on track with your studies wherever possible.

Here’s what to do:

  1. Click the chatbot in the bottom corner and type “Speak to a human.”

  2. Let our team know that you’re having difficulty making a payment or affording your extension.

  3. We’ll review your situation and explore possible options, which may include:

    • A temporary grace period to give you time to get back on track.

    • The ability to split your payment into smaller instalments.

    • Guidance on pausing or deferring your assessments if needed.

Every case is reviewed individually, and we’ll always do our best to support you and help you continue progressing toward your qualification.

💡 Tip: Reaching out early gives us more flexibility to help — the sooner we know, the more options we can offer to make things easier for you.